Position Type :
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
FIS Management Services, LLC seeks Business Systems Analyst Specialist in Cincinnati, OH to communicate with all levels of users to gather business requirements. Articulate clients' requirements to the development team in the form of functional specifications. Participate in all areas of the SDLC, including but not limited to feature design activities, user experience prototyping, quality assurance testing, documentation, training, and sales support. Learn new features in detail quickly of FIS Commercial Loan Servicing (formerly - Advanced Commercial Banking System - ACBS) and associated modules. Direct client input to feature discussions. Understand clients' commercial lending business. Follow industry trends and changes with a goal to become a subject-matter expert for our entire product offerings. Provide support for the sales team on new client opportunities. Assist in client conversion and implementation projects and support the professional services team. Conduct individual and group training sessions and workshops. Act as second level support for escalated client issues. Consult clients on products and identify opportunities for product enhancements. Perform quality-assurance testing prior to client releases. Assist in authoring product documentation and release notes.
REQUIREMENTS : Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Electronic Engineering, or a related field of study and ten (10) years of progressively responsible experience: utilizing ACBS (Advanced Commercial Banking System) or a related Commercial Loan Servicing application including LoanIQ or AFS; providing integration and reporting requirements with SQL for database query; serving as subject matter expert (SME) including development of presentation materials and requirements documentation; analyzing system and user requirements; designing solutions to meet requirements and assisting developers in delivery solutions; and authoring test cases, plans, and documenting test results. Telecommuting and/or working from home may be permissible pursuant to company policies.
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.