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Content Generalist

Mountain View, California
Remote Working
Remote Working
Job Type
7 Sep 2022
About Us

Our mission is to make education accessible and over the last two decades has become the leading online education platform delivering a personalized learning experience across a broad continuum of education for over 40 million students, instructors, and professionals every month.

As a member of the team, you'll help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility. Every minute a learner enrolls in a course and our College Accelerator solution. has collectively saved students $200 million in college tuition.

You'll also be part of a company dedicated to contributing to society. has donated $23 million in-kind value across social impact programs, including matching employee contributions to non-profit organizations and millions to help schools during the pandemic.

At , we know that strong communities are built on the power of our diversity and we respect and strive to understand for the diverse identities, race, ethnicities, backgrounds, and perspectives of our team members. And our work and company culture have been consistently recognized, including:

Inc. Best Place to Work
Fortune Great Places to Work - Best Workplaces in the Bay Area
Golden Bridge Awards - Gold Winner, Corporate Social Responsibility
San Francisco Business Times & Silicon Valley Business Journal - Best Places to Work

is searching for a Content Generalist who is excited and passionate about our mission of making education accessible. Come join us on our mission and make a difference!

About the Content Generalist Position

As a Content Generalist for , you will help plan, develop, and manage our growing library of digital lessons, articles, homework help resources, and courses.

You will join our Content Team and have the opportunity to work on many different content types and support content development for a diverse range of users, including students, teachers and parents.

A day at work might look like:

Making quick but thoughtful decisions, such as when you are QAing lessons, sourcing contractors, and planning new content types.
Writing simple and clear instructions for lessons, courses, articles, and other content types.
Supporting content creators by answering questions, troubleshooting and doing whatever needs to be done to drive project delivery.
Conducting SEO research to create content outlines that will rank well in search (we'll teach you about SEO)
Communicating with your team members to meet mini-goals set by the team every two weeks.
Working within the agile scrum framework to juggle multiple projects and iterate plans based on new information (we'll teach you about working in an agile environment).
Balancing efficiency and quality by knowing when it's time to 'get things done' and when you need to slow down and focus on details.
Demonstrating tech savvy and computer literacy by quickly learning how to use our suite of web tools.
Taking a walk with your manager to talk about your career development goals.

As a Content Generalist, you'll grow and expand your career by:

Embracing continuous learning and seeking out knowledge and skills from diverse sources including coworkers, websites, and application practice.
Fostering healthy team collaboration by regularly giving and receiving constructive feedback.
Finding areas of focus where you can become a company expert and leader.

You'll know if you're successful by:

Meeting team goals around content production and quality.
Creatively helping the company meet revenue and growth goals.
Growing in your areas of strength and developing new strengths.

You'll join a team that is:

Focused on our mission of making education accessible through bite-sized, engaging lessons.
Collaborative with a strong emphasis on the success of the team.
Always willing to help each other be successful.
Regularly celebrating successes and milestones.

What you'll add to :

3-5 years of experience, preferably in digital content, Ed-Tech, education or similar

Other qualifications we'd love to see:

Experience in education or teaching
Experience managing content development operations
SEO experience
Video editing and production skills
Link building experience
Work experience with Agile/Scrum

If you think you'd be a good fit for this role, even if you may not meet all of the requirements, we'd love for you to apply! At , we strive to create an inclusive culture that encourages people from different backgrounds to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do our best work. We can't wait to show you what we have to offer!

Please Note: This position is located in our office in Mountain View, CA. has implemented a hybrid model that will include 3 days in-office and 2 days of remote work.

In addition, will be requiring all employees be fully vaccinated as a condition of employment. If an accommodation is required, please speak with a member of the People Team.

Life at

We are in the heart of downtown Mountain View, just a few steps from the Caltrain station. And regardless if we are in the office or sheltered at home, we have comprehensive health and wellness benefits. We offer ongoing education and professional growth opportunities, including a life-long membership to . You can also expect:

100% paid health, vision, and dental insurance for employees
401(k) with employer match
20 - 30 PTO days each year (increases with tenure)
10 paid holidays
Work at home setup stipend
Company-sponsored gym memberships
Free Caltrain Pass
Tuition reimbursement and gift matching programs

provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.
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  • Job Reference: 705899971-2
  • Date Posted: 7 September 2022
  • Recruiter:
  • Location: Mountain View, California
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent