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IT Application Helpdesk Technical Support

Reading, Berkshire
Remote Working
Remote Working
Job Type
5 Sep 2022
100% remote role - Are you an early riser? Would a working week of Sunday to Thursday balance with your personal life? Due to a promotion, this expanding global systems company seeks an experienced IT helpdesk support analyst / applications support analyst to provide escalated support ( 2nd line ) on the client s flagship software application, together with general support to the IT surrounding the product. The role and checklist: - Strong 1st line or 2nd line IT & applications support - Good Windows 10 support - Windows Server exposure - Desirable: SQL experience (query writing) with an understanding of databases - Desirable: Cloud-based system (Azure, or similar experience AWS, Google Cloud..) The position is 100% remote and the team will be working from home going forward. My client s end customer is a high-profile organisation in the Middle East, thus the working days / hours, and this is a great chance for your skills to be noticed as the product moves from strength to strength. - Alternate weekly working shift covers: 5am to 1.30pm and 6am to 2.30pm, 37.5hrs per week. - Working days: Sunday to Thursday (i.e. your new weekend will be Friday and Saturday. - Salary to £25k basic - plus a 10% allowance - to boost to £27.5k. - 25 days holiday p/a plus a range of benefits, inc. to 6% pension and 4x life insurance. Long-term career opportunity to settle and grow with this well-established and highly innovate software company. Services advertised by Dupen are those of an Agency
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  • Job Reference: 704432984-2
  • Date Posted: 5 September 2022
  • Recruiter: Dupen Ltd
    Dupen Ltd
  • Location: Reading, Berkshire
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent