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IT Digital Systems Lead

£50,000 to £55,000
Job Type
5 Sep 2022

IT Digital Systems Lead

Southbank Centre is a national flagship cultural institution. It is Europe's largest arts centre and one of the UK's top five visitor attractions, occupying an 11-acre site that sits amid London's most vibrant cultural quarter on the South Bank of the Thames.

In order to develop their digital systems to support their vision to provide great artistic experiences for everyone, they are now looking for an IT Digital Systems lead, reporting to the Head of IT.

This role will be responsiblefor design, oversight and ongoing development of an effective and joined up information and business system architecture and associated support services. You will oversee a wide range of systems and database applications, including ticketing, CRM, event

planning and collections management, ensuring their successful day-to-day operation, and

alignment with the organisation's objectives

Main Responsibilities

  • Managing the Digital Systems team and function within the Digital Business Solutions department assuring the delivery of a range of services in support of core line of business applications; current systems include functionality around ticketing, digital asset management, customer relationship manager and more
  • Working with the Head of IT, act as principal designer of SC's information architecture, leading on projects to extend and increase value of SC data and information resources
  • Drawing from new technologies and accelerated digitisation, lead on business process analysis and business change management in support of digital and technology projects
  • Overseeing and ensuring delivery of a range of projects to upgrade, renew and introduce new digital systems based on a clear business case and application development road map, with a robust change management approach
  • Supporting definition and delivery of the digital strategy by taking a lead role on the technical design authority, supporting and prioritising digital initiatives across SC within the funding envelope
  • Supporting information assurance activities including implementation and monitoring of the privacy, data protection and information security policies, and associated data access and integrity requirements, including participation in internal and regulatory processes (e.g. GDPR, ICO, PCI, cyber security protocols)
  • Manage and mentor the Digital Systems team
  • Vendor management

Person Specification


?Significant experience as business application support and development manager, supporting

business systems architecture including a range of interrelated applications and databases for a user

base of several hundred people

?A demonstrable high level of professionalism, communication and interpersonal skills including a

proven track record of building, developing and collaborating across external organisations and

internal stakeholders

?Significant Experience of relational database architectures and integration approaches

?Sound understanding of data management, including report writing, data quality management and data analysis, with some hands-on experience in this area

?Experience of business and system analysis

?Experience of using SQL to build complex database queries

?Experience of account, contracts and budget management

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  • Job Reference: 704561801-2
  • Date Posted: 5 September 2022
  • Recruiter: Morgan Law
  • Location: London
  • Salary: £50,000 to £55,000
  • Sector: I.T. & Communications
  • Job Type: Permanent