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Polish another European Language

Location
Milton Keynes, Buckinghamshire
Salary
£23,000 to £23,500
Job Type
Permanent
Posted
5 Sep 2022

Advancing People have the pleasure of assisting our Milton Keynes client in recruiting for a multilingual candidate. The right candidate will be fluent in Polish/German and another European language as well as English. You will need to be completely fluent in all, including verbal and written communication. This is a hybrid role, only working 2 days a week in the MK office.

The Customer Service Representative will respond and resolve routine to moderately complex member requests regarding account openings, product orders and general customer service inquiries.

Essential Duties and Responsibilities (Key work activities that account for more than 5% of the job)

Executes transactions promptly and accurately responds to members' requests and enquiries.

Basic fulfillment and account maintenance including order-entry, account opening, returns, and commissions.

Understands and educates members on policies and procedures, as well as products and services.

Provides information and support for marketing promotions.

Recognises service or product referral opportunities to educate the members; supporting the building of the business.

Assists in any needs of other departments that require the support of the Customer Service Team

Skills and experience

Ability to perform well, while multi-tasking in a fast environment with changing priorities or deadlines.

Proven ability to manage difficult situations and de-escalate.

Must be able to work in an environment that requires heavy phones-based customer interaction.

A minimum of 6 months experience using Explore and Microsoft products including navigation between software and dual monitors.

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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Details

  • Job Reference: 704560472-2
  • Date Posted: 5 September 2022
  • Recruiter: Advancing People
    Advancing People
  • Location: Milton Keynes, Buckinghamshire
  • Salary: £23,000 to £23,500
  • Sector: Trades & Services
  • Job Type: Permanent