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Technical Support Engineer

Eaton Socon, Cambridgeshire
£20,000 to £30,000
Job Type
5 Sep 2022
Pico is currently looking for someone we can put our trust into to help our customers make the best use of our world leading PC Oscilloscopes and software. You will: Create example code to demonstrate the full capabilities of our PicoScope hardware Assist customers in writing a wide variety of cool and interesting applications Assist the Development and Marketing teams with the testing and evaluation of new products and software features. Provide after-sales technical support to existing customers and distributors using telephone, email and forum for Pico s hardware and software products. Record and investigate software and hardware bugs reported by customers. Assist customers in selecting the correct products for their application. What we are looking for from you: Demonstrable experience of writing code in any language to control hardware Excellent written and verbal communication skills essential. Front line support / customer service experience desirable. Previous experience in electronics and using test equipment is an advantage. It would be an advantage to have a broad understanding of oscilloscopes, data loggers or other electronic measuring instruments. In depth knowledge of PCs and Operating systems vital. Terms and conditions: Full-time position 40 hours a week with a paid 30 minutes lunch break Hybrid working 2 days a week in our St Neots Office, these days are flexible and do not need to be the same 2 days each week. Your core working hours are 10am till 3pm What s in it for you? 23.5 days holiday + an additional day for every full year of service Profit-related pay bonus 4x Life assurance Opportunity to book a stay in one of the company s holiday homes Joining an employee-friendly company, where every voice matters Family-friendly employer Make use of our arcade games room, and celebrate success with paid lunches! Opportunity for team days out and much more To apply now, simply press the apply button below to submit your CV
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  • Job Reference: 704431184-2
  • Date Posted: 5 September 2022
  • Recruiter: Pico Technology Ltd
    Pico Technology Ltd
  • Location: Eaton Socon, Cambridgeshire
  • Salary: £20,000 to £30,000
  • Sector: Trades & Services
  • Job Type: Permanent